Key Takeaways
- Falvo Agency serves private citizens, attorneys, and businesses with investigation and process service needs in Rochester and the surrounding region.
- Common assignments include child custody concerns, matrimonial matters, background checks, asset searches, suspected workplace misconduct, fraud, and process serving.
- A useful investigation begins with a clear question, known facts, relevant dates, and realistic expectations about what lawful methods may establish.
- Surveillance, GPS services, records research, and other investigative methods must be evaluated for legality, authorization, and relevance to the assignment.
When a personal, legal, or business concern cannot be resolved through a conversation or a basic online search, reliable facts can make the next decision clearer. A private investigator Rochester, NY request gives clients an opportunity to explain what is happening, identify the information they need, and determine whether a professional investigation is appropriate.
Falvo Agency helps Rochester-area clients address sensitive concerns involving custody, relationships, background information, assets, workplace conduct, suspected fraud, company vehicles, and legal documents. The goal is not to promise a particular result. It is to develop a focused plan to gather relevant information and document findings within appropriate legal and ethical limits.
Start With a Clear Investigative Question
Private investigation work is most effective when the client can identify the central question. For example, a parent may be concerned about whether a child is properly supervised during visitation. A business owner may need to know whether company property is being misused. An attorney may need help locating a witness, serving court papers, or developing facts for a pending matter.
New York describes private investigator work as obtaining information about a person’s identity, conduct, movements, associations, transactions, reputation, or character. Clients can review New York private investigator licensing information to better understand the profession’s regulated nature and the scope of work investigators may perform.
Why Rochester Clients Turn to Falvo Agency
Falvo Agency states that it has operated from Rochester since 1978 and serves clients within approximately 100 miles of the city, including Syracuse, Buffalo, Watertown, and Corning, when appropriate. The agency works with individuals, law firms, and businesses. Its website also describes Lou Falvo’s Naval Intelligence service from 1966 through 1972 and investigative experience beginning in 1974.
Experience and local familiarity can help with planning, travel patterns, service logistics, and the identification of practical investigative options. They do not guarantee that a concern will be confirmed, that evidence will be available, or that a case will have a particular legal outcome.

Personal Investigation Services
Child Custody and Matrimonial Matters
Child custody investigations may involve documenting observations related to supervision, conduct, visitation conditions, suspected substance use, or other concerns relevant to a family-law matter. Falvo Agency also handles infidelity and matrimonial investigations for married and unmarried clients. In each situation, the investigation should focus on specific facts rather than assumptions.
Alimony, Cohabitation, and Asset Searches
When a divorce order, support arrangement, judgment, or financial dispute raises questions about living arrangements or undisclosed property, surveillance and records research may help clarify the circumstances. Asset searches can help identify potentially relevant property or financial information in support of a legal strategy. Clients should discuss court orders, agreements, and deadlines with their attorney before requesting work.
Surveillance and Privacy Limits
Surveillance should always have a defined, lawful purpose. Clients should avoid confronting the subject, changing their own routine to follow someone, or attempting risky surveillance independently. Technology-based monitoring is not automatically legal, either. New York has warned that secretly monitoring another adult’s device without consent may violate state and federal law. Review the state’s New York spyware and privacy guidance before assuming that access to a phone, account, or location data is permissible.
Business Investigation and Protection Services
Falvo Agency helps businesses address employee, property, security, or fraud issues. Services include theft investigations, workers’ compensation fraud, background checks, video documentation, competitor reports, and non-compete support. They also offer GPS services for company vehicles, with appropriate use depending on ownership, notice, purpose, and law. Business owners should consult legal counsel for investigations that may lead to discipline, termination, litigation, or regulatory actions.
When to Submit a Private Investigator Rochester, NY Request
It may be time to contact Falvo Agency when:
- A concern cannot be verified through ordinary conversation, public records, or a standard background search.
- Documentation may matter in a custody, divorce, support, employment, fraud, or contract dispute.
- The matter is sensitive and requires a discreet third-party review.
- A court date, legal deadline, or process service requirement makes timing important.
- You need help deciding whether a larger investigation is justified before committing resources.
What the Investigation Process May Look Like
- Initial consultation: The client explains the concern and the desired information.
- Fact review: Known names, aliases, addresses, vehicles, schedules, records, messages, photographs, and court documents are reviewed.
- Objective setting: Falvo Agency identifies what the assignment should establish, locate, document, or clarify.
- Method selection: The appropriate approach may involve surveillance, background research, asset searches, interviews, GPS services where authorized, or process serving.
- Documentation: Depending on the assignment, findings may include reports, photographs, video, records, or proof of service.
- Next steps: The client can review the information and decide whether to consult counsel, take business action, or close the matter.
What to Prepare Before Calling
- Full names and aliases: Helps distinguish people with similar names.
- Known addresses, workplaces, and vehicles: Provides useful context for planning.
- Important dates and schedules: Helps identify when observation or service may be relevant.
- Court orders, agreements, or legal papers: Identifies restrictions, deadlines, and legal context.
- Existing records or communications: Can help establish a timeline and identify leads.
Support for Attorneys and Legal Teams
Attorneys can use Falvo Agency for fact development and case preparation, including witness location, background research, surveillance documentation, child custody and matrimonial investigations, asset location, suspected fraud inquiries, and service of legal documents. Counsel can define the scope of the work and determine how any information fits into the larger legal strategy.
Conclusion
Falvo Agency provides Rochester-area clients with a starting point when unanswered questions affect family, legal, or business decisions. A productive consultation begins with a specific concern, organized facts, lawful objectives, and an understanding that professional investigation is designed to clarify information, not create a predetermined answer.




